THE ROLE

MUCHO is a progressive and award winning Sydney hospitality company. We are driven by creating happy communities and bringing joyful creative venues to Sydney. Our venues have won countless awards, one landing in The World's 50 Best Bars list and we create influential cult favourite products that lead the market. We love hospitality and making a difference to Sydney.

The Club Supervisor at The Cliff Dive plays a crucial role in assisting the Venue Manager with the overall management of the venue. This on-service position is essential for ensuring compliance, maintenance, and staff coordination.

RESPONSIBILITIES

Compliance of Venue:

• Collaborating with the Venue Manager and security team to maintain a safe venue in accordance with our house policies, plan of management, and licensing regulations.
• Holding a valid NSW RSA (Responsible Service of Alcohol) certification.
• Enforcing venue safety protocols by refusing entry to or removing patrons when necessary to ensure a secure environment.
• Assisting in directing the security team and promptly reporting any incidents.

Venue Maintenance:

• Supporting the Venue Manager in ensuring the venue is maintained to the high standards set by MUCHO.
• Identifying and reporting maintenance issues to the Venue Manager that require professional attention.
• Collaborating with the Bar Supervisor to ensure bars, storage areas, and staff areas are well-maintained.
• Providing on-service assistance to the Venue Manager in addressing maintenance issues that arise during operations.

Staff

• Organizing staff outings and team bonding events to foster a positive work environment.
• Maintaining an up-to-date staff birthday list to acknowledge and celebrate team members.

Reporting

• Completing sections of the nightly report pertaining to the areas managed during the shift.

PERKS OF JOINING THE MUCHO TEAM

• A dynamic and friendly workplace that supports diversity.
• Supportive leadership team that invests in you and wants you to succeed.
• In-house training and investment in upskilling.
• Respectful, collaborative and supportive culture.

REQUIREMENTS

Previous Experience

• Previous experience in a high volume nightclub preferred. 
• Weekend availability is required.